minimx2support

MINI MX2
Support Page

Here you will find all the latest tips and tricks to getting the most from your MINI MX2 player

If you’ve lost or misplaced your instructions here is a PDF of the current Instructions V4

 

New MX2 Tips Video   

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If the unit is non responsive (No lights or sound) doesn’t even light up when on charge.

The unit may go into this protection mode if it runs out of charge and is started again with too little charge to boot.

Perhaps you were not sure if it was out of charge and tried to start it again after it was already flat. The unit goes into this mode to save just enough power to reset itself and prepare for recharge.

Solution:

Simply press the reset button (with a toothpick or paperclip) and the green light will flash back on. Then get the unit onto charge for 1.5 hours or until the solid green “Fully Charged” LED appears. Return to normal use.

MINI MX2 FAQs

Q. I can’t work out how to use the player. I’m not very technical.
A. 1. Have you read the instruction leaflet that came inside your case? Have you opened it right up to a single piece of paper? All of the instructions are inside.
A. 2. If you are still having trouble, please get a younger person such as a son or daughter, grandchild or carer to help you. Show the m the instructions. This is usually much more practical and easier than trying to have it explained to you over the phone by Sound Therapy staff.

Q. How can I make sure it doesn’t play on and drain the battery when I’m not listening?
A. An easy way is to unplug the earphones when you’re not listening. The player will automatically switch off after a few seconds when you unplug the earphones.

Q. When I first plug it in to the charger the light comes on green, even though the player stopped and I thought it was flat.
A. When you first put it on to charge, the green light will come on for up to 20 seconds or a minute or so. Then it will go red once it starts to charge.

Q. I have charged the player and pressed play but it’s not playing.
A. It can take a few seconds for the music to start after you press play. Also look to see if the green light is flashing. If so, turn up the volume, in case the music is just too quiet to hear.

Q. I’m not sure how to work the charger.
A. When you slide the wall-plug power pins unit onto the charger, be sure it clicks into place. Then just connect the player to the charger with the connector plug provided. Again, make sure each end is clicked into place. The light shows red while charging, which takes about an hour and a half. Then it goes green to indicate that the player is fully charged. It has a circuit breaker to prevent over charging but best to save electricity and take the player off the connector, then power off at the wall.

Q. Which setting should I use with the MENU BBE button? (The one with the circular arrow.)
A. This button allows you to choose from a range of sound enrichment processes. Normally there is no need to change this setting. The therapy will work on any setting. However, if you want to check that you have it on the very best setting, cycle through the settings until you hear the announcement for BBE Headphone 3. This is the best setting for Sound Therapy.
CAREFUL – If you press and hold this button for too long the voice will say “Shuffle On” or “Shuffle Off” You want “Shuffle Off” for Sound Therapy.

Q. what do the different sound enrichment processes do, which are controlled by the MENU/BBE button?
BBE Makes it easier for the brain to interpret the sound
MP  Enriches the high harmonics
Headphone  settings Adapt the sound to be conveyed more effectively through headphones
The difference between settings 1, 2 & 3 is that the added filtering is more pronounced in setting 3.
Do not choose Normal or Mach 3 Base as they are not so suitable for Sound Therapy.

To read more about the enrichment sound processes BBE and MP visit http://rafaelejoudry.com/Blog/?p=77

 

 

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